Your Learning Dashboards: how to make sure they deliver actionable insights.
Data is a powerful weapon for Learning & Development organizations. While a lot of attention has been spent on collecting and even understanding it, communicating it to those inside and outside the L&D organization is critical. Brent Dykes, the Sr. Director of Data Strategy at Domo, which is a cloud-based, self-service BI platform highlights the challenges many dashboards face. “Rather than giving us clear insights and direction, they can overwhelm us with too much noise, obscure what’s important (signal), create confusion and raise needless questions.” In the Forbes article he addresses 10 keys to dashboards that deliver “actionable insights.”
- Target a specific audience.
- Involve end users in the design process.
- Provide adequate context.
- Describe how to interpret the numbers.
- Choose the right data charts.
- Anticipate the flow of questions.
- Streamline for easier consumption.
- Highlight what’s important.
- Recommend prescriptive actions.
- Review content periodically.
In Running Training Like a Startup I propose several dashboards for L&D to consider. What dashboards are watching and sharing?
J. Miguez has spent the last 25 years designing Learning & Development organizations and the service offerings that support them. Learning domain explorer.
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